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Bedford Civil Registration Service

Bedford Register Office continually looks for ways to improve their services and would like to hear your views on the service you recently received.
For what reason did you use Bedford Civil Registration service? (please tick one box only)
 
 
 
 
 
How did you first contact us? (please tick one box only)
Did you find it easy to contact us? (please tick one box only)
 
 
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Bedford Civil Registration Service

How satisfied were you with the following? (please tick one box per row)
  Very satisfied   Fairly satisfied   Neither   Fairly dissatisfied   Very dissatisfied   Not applicable  
Speed of telephone answering            

Courtesy & helpfulness of the Customer Service Staff            

Staff ability to listen and explain things clearly            

Opening hours            

Appointment availability            

Access at the office you attended            

Quality of the information you were given regarding the documentation you were asked to provide            
 
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Bedford Civil Registration Service

How satisfied were you with the Registration Staff you came in to contact with?  (please tick one box per row)
  Very satisfied   Fairly satisfied   Neither   Fairly dissatisfied   Very dissatisfied   Not applicable  
When making a booking            

When registering a Birth or Death            

At your Ceremony            

At a citizenship ceremony            
 
 
If your appointment was to register a Death did you receive the following services:  (please tick one box per row)
  Yes   No   Not applicable  
Were you offered the Tell Us Once service?      

Were you advised what documents and information you would need to provide?      
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Bedford Civil Registration Service

Overall, how satisfied were you with the service you received?   (please tick one box only)
Gender (please tick one box only)
 
 
What is your age? (please tick one box only)
 
 
 
 
 
 
 
Thank you for taking the time to give us your views.
Data Protection Act 1998
Please note that the information supplied on this form will be held and/or computerised by Bedford Borough Council and the Consultation Team for the purpose of this consultation. Responses received will be published and attributed to source, but no individual personal details will be disclosed under these circumstances.
Please click 'Submit' to send us your response
 
   
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